Reporting Symptoms and Back to Work

Last Updated: 2022-05-17

Acting on the presence of even very mild symptoms of COVID-19 is critical to avoid the spread. If you are experiencing COVID-19 symptoms, do NOT come into work if you have even very mild symptoms.

Contact information:

The sick lines at both Hennick Bridgepoint (416-461-8252 ext. 2803) and Mount Sinai (416-586-4800 ext. 7425) will now route to an Occupational Health Call Centre answered LIVE, 8 a.m. to 4 p.m., seven days per week.

Contact the Call Centre or email [email protected] for:

  • COVID-19 related inquiries and updates
  • Booking a test for employees and physicians who are experiencing symptoms of COVID-19, returning from international travel and/or who have had a high-risk exposure
  • Reporting illness
  • Reporting absences from work
  • General Occupational Health inquiries
  • Or if you’re not sure who to call

COVID-19 testing for employees, physicians, learners and volunteers

Testing at Mount Sinai is by appointment only at the COVID-19 Assessment Centre.

Employees, physicians, learners and volunteers can make an appointment for themselves or members of their households through Occupational Health.

How to get to the assessment centre:

  • There is no entrance to the assessment centre inside the hospital. The assessment centre has a separate entrance on University Avenue, just north of the public entrance.
  • Do not pass through the hospital to go from the Murray Street Entrance to University Avenue. Please walk around the building outside.
  • The assessment centre is not open to the public.

Click on image to enlarge

If you are experiencing symptoms:

COVID-19 is most commonly spread by people with symptoms so mild that they normally wouldn’t stop a person from their normal daily tasks. PLEASE PAY ATTENTION to even the mildest of symptoms and follow this procedure:

  • If at work, immediately perform hand hygiene, don a procedure mask and stop providing care as soon as it is safe to do so.
  • Advise your Manager/ Department that you are not permitted to return to work until you have been assessed.
  • Call or email Occupational Health (do not visit in person) to book an appointment to get tested.
  • You should not return to work while awaiting your test results.
  • Contact Occupational Health with any changes in your condition and to report COVID-19 test results.

If you have travelled:

If you have travelled, you must follow return from travel instructions from the Canadian government, and meet requirements of Sinai Health’s travel policy.

If you have had a high-risk exposure:

If you have been notified that you have had a high-risk exposure to someone who has been diagnosed with COVID-19, please contact Occupational Health for further direction and return to work guidance.