Reporting Symptoms and Back to Work

Last Updated: 2021-01-19

Acting on the presence of even very mild symptoms of COVID-19 is critical to avoid the spread. If you are experiencing COVID-19 symptoms, do NOT come into work if you have even very mild symptoms. You can use the provincial government’s online COVID-19 self-assessment tool as a decision aid. Please contact Occupational Health to confirm your self-assessment recommendations.

Contact information:

The sick lines at both Bridgepoint (416-461-8252 x 2803) and Mount Sinai (416-586-4800 x 7425) will now route to an Occupational Health Call Centre answered LIVE, 8 a.m. to 8 p.m., seven days per week.

Contact the Call Centre or email [email protected] for:

  • COVID-19 related inquiries and updates
  • Reporting illness
  • Reporting absences from work
  • General Occupational Health inquiries
  • Or if you’re not sure who to call

If you are experiencing symptoms:

COVID-19 is most commonly spread by people with symptoms so mild that they normally wouldn’t stop a person from their normal daily tasks. PLEASE PAY ATTENTION to the even the mildest of symptoms and follow this procedure:

  • If at work, immediately perform hand hygiene, don a procedure mask and stop providing care as soon as it is safe to do so.
  • Advise your Manager/ Department that you are not permitted to return to work until you have been assessed.
  • Call or email Occupational Health (do not visit in person).
  • Proceed to your nearest Assessment Centre to be assessed (preferably the Assessment Centre at Mount Sinai Hospital).
  • You should not return to work while awaiting your test results.
  • Contact Occupational Health with any changes in your condition and to report COVID-19 test results.

If you have travelled:

If you’ve travelled, contact Occupational Health to report the presence or absence of symptoms of a respiratory infection.

If you have travelled and are Asymptomatic (NO Symptoms):

  • Return to work on your next scheduled shift. You may report to work as usual throughout your self-screen period, provided you remain asymptomatic.
  • Complete the self-screening sheet for 14 consecutive days from the date of arrival in Canada.
  • Submit the completed form to Occupational Health by fax or email.
  • Occupational Health will then conclude your self-screening requirement and you may work without restrictions or monitoring.