Reporting Symptoms and Back to Work

Last Updated: 2021-02-03

Acting on the presence of even very mild symptoms of COVID-19 is critical to avoid the spread. If you are experiencing COVID-19 symptoms, do NOT come into work if you have even very mild symptoms. You can use the provincial government’s online COVID-19 self-assessment tool as a decision aid. Please contact Occupational Health to confirm your self-assessment recommendations.

Contact information:

The sick lines at both Bridgepoint (416-461-8252 x 2803) and Mount Sinai (416-586-4800 x 7425) will now route to an Occupational Health Call Centre answered LIVE, 8 a.m. to 8 p.m., seven days per week.

Contact the Call Centre or email [email protected] for:

  • COVID-19 related inquiries and updates
  • Reporting illness
  • Reporting absences from work
  • General Occupational Health inquiries
  • Or if you’re not sure who to call

If you are experiencing symptoms:

COVID-19 is most commonly spread by people with symptoms so mild that they normally wouldn’t stop a person from their normal daily tasks. PLEASE PAY ATTENTION to even the mildest of symptoms and follow this procedure:

  • If at work, immediately perform hand hygiene, don a procedure mask and stop providing care as soon as it is safe to do so.
  • Advise your Manager/ Department that you are not permitted to return to work until you have been assessed.
  • Call or email Occupational Health (do not visit in person) to book an appointment to get tested.
  • You should not return to work while awaiting your test results.
  • Contact Occupational Health with any changes in your condition and to report COVID-19 test results.

If you have travelled:

If you have travelled outside of Canada, contact Occupational Health to report the presence or absence of symptoms of a respiratory infection. You must follow the quarantine recommendations of the Canadian government. Please contact Occupational Health for further direction and return to work guidance.