Reporting Symptoms and Back to Work

Last Updated: 2021-09-22

Acting on the presence of even very mild symptoms of COVID-19 is critical to avoid the spread. If you are experiencing COVID-19 symptoms, do NOT come into work if you have even very mild symptoms. You can use the provincial government’s online COVID-19 self-assessment tool as a decision aid. Please contact Occupational Health to confirm your self-assessment recommendations.

Contact information:

The sick lines at both Bridgepoint (416-461-8252 x 2803) and Mount Sinai (416-586-4800 x 7425) will now route to an Occupational Health Call Centre answered LIVE, 8 a.m. to 4 p.m., seven days per week.

Contact the Call Centre or email [email protected] for:

  • COVID-19 related inquiries and updates
  • Reporting illness
  • Reporting absences from work
  • General Occupational Health inquiries
  • Or if you’re not sure who to call

If you are experiencing symptoms:

COVID-19 is most commonly spread by people with symptoms so mild that they normally wouldn’t stop a person from their normal daily tasks. PLEASE PAY ATTENTION to even the mildest of symptoms and follow this procedure:

  • If at work, immediately perform hand hygiene, don a procedure mask and stop providing care as soon as it is safe to do so.
  • Advise your Manager/ Department that you are not permitted to return to work until you have been assessed.
  • Call or email Occupational Health (do not visit in person) to book an appointment to get tested.
  • You should not return to work while awaiting your test results.
  • Contact Occupational Health with any changes in your condition and to report COVID-19 test results.

If you have travelled:

If you have travelled in the last 14 days, you must follow the return from travel requirement of the Canadian government and you must contact Occupational Health before returning to work. Please contact Occupational Health for further direction and return to work guidance.