COVID-19 Information for Our People

Last Updated: 2023-06-27

Masking Policy

In order to continue to provide a safe care environment, patients, visitors, and staff are required to wear masks in patient care areas, patient rooms, waiting rooms and whenever care is provided.

Masks are optional:

  • In public areas of the hospital, including all hallways and team stations in patient care areas
  • In offices, meeting rooms, and administrative areas
  • In break rooms and lounges
  • Our hospitals are mask friendly. We support your choice to wear a mask in areas where masks are optional

Medical grade procedure masks are available at hospital entrances and in care areas.

Self-monitoring for symptoms

Continue to monitor yourself for symptoms respiratory viruses, including COVID-19.

If you feel unwell, do not come to work and inform Occupational Health.

Reporting symptoms and returning to work after illness

Contact Occupational Health

The sick lines at both Hennick Bridgepoint (416-461-8252 ext. 2803) and Mount Sinai (416-586-4800 ext. 7425) will now route to an Occupational Health Call Centre answered LIVE, 8 a.m. to 4 p.m., seven days per week.

Contact the Call Centre or email [email protected] for:

  • COVID-19 related inquiries and updates
  • Reporting symptoms of COVID-19, returning from international travel and/or a high-risk exposure
  • Reporting illness
  • Reporting absences from work
  • General Occupational Health inquiries
  • Or if you’re not sure who to call

If you are experiencing symptoms

COVID-19 is most commonly spread by people with symptoms so mild that they normally wouldn’t stop a person from their normal daily tasks. Pay attention to even the mildest of symptoms and follow this procedure:

  • If at work, immediately perform hand hygiene, and stop providing care as soon as it is safe to do so.
  • Advise your Manager/Department that you are unwell.
  • Call or email Occupational Health (do not visit in person) to determine your next steps.
  • You should not return to work until you are cleared by Occupational Health.
  • Contact Occupational Health with any changes in your condition.

If you have travelled

If you have travelled, you must follow return from travel instructions from the Canadian government, and meet requirements of Sinai Health’s travel policy.

If you have had a high risk exposure

If you have been notified that you have had a high-risk exposure to someone who has been diagnosed with COVID-19, please contact Occupational Health for further direction and return to work guidance.

Important Tools and Resources

Stress and Coping Resources for Health Professionals

  • Our employee and family assistance program (EAP) provided by Lifeworks is also available, with resources including confidential counselling. Visit their website here or call 1-877-207-8833.
  • Review People Wellness resources on the Mount Sinai Intranet or Hennick Bridgepoint Portal.