Every day our people at Sinai Health are doing extraordinary things. Captured Caring is a series featuring submissions from our people to provide you with inspiration and encouragement as we care for patients and each other. Have your own story or photo to share? Submit it here.

In this edition of Captured Caring, we celebrate Medical Laboratory Professionals Week, Administrative Professionals Day, National Pet Day, Easter, and congratulate our colleagues from Patient Registration and Admitting team for achieving the new Health Information Certified Associate (HICA) professional designation.

“April 14-20, 2024, marks Medical Laboratory Professionals Week, a time to honour and recognize the invaluable contributions of our medical laboratory team. This dedicated group performs an extensive laboratory tests and procedures essential for diagnosis, treatment guidance, disease screening, and illness prevention. Often working behind the scenes, the team comprises medical lab technologists, technicians, phlebotomists, genetic counselors, bioinformaticians, lab information staff, pathologists’ assistants, transfusion medicine physicians, pathologists, cytogenomicists, diagnostic geneticists, biochemists, and microbiologists. Their expertise and collaborative efforts are instrumental in ensuring the delivery of high-quality patient care at Sinai Health.”

Submitted by: Cecilia Moller, Administrative Director, Pathology and Lab Medicine at Mount Sinai Hospital

“Every year in April there’s a date circled in my calendar and it’s one many of us look forward to – Administrative Professionals Day! Administrative Professionals are everywhere you look at Sinai Health – some just starting their careers and others who have dedicated more than 20 years of service. On April 24, we have an opportunity to thank you for the wonderful work they do for our patients, families and colleagues. But don’t stop there! Reflect on and highlight moments because chances are there are many you can identify where a profound difference in our daily lives is the result of outstanding support from an administrative professional. Thank you and happy Administrative Professionals Day!”

Submitted by: Suhail Rafiq, Supervisor, Screening, Patient Registration and Admitting at Mount Sinai Hospital

“During the week of March 25, our Maximizing Aging Using Volunteer Engagement (MAUVE) college co-op team hosted Easter activities for the inpatient units. They wore bunny ears as they visited patients’ room-to-room and crafted holiday decorations to gift them. Patients of all ages from all MAUVE units enjoyed the festivities. Staff received chocolate eggs and festive stickers. An Easter bunny made special appearances on 10 North and 10 South to delight staff and patients, bringing joy to all.”

Submitted by: Theresa Shiel, Senior Manager of Volunteer Resources at Sinai Health

“Congratulations to Malav Patel, Suhail Rafiq, and Suraj Sundar on achieving the new Health Information Certified Associate (HICA) professional designation and becoming members of the Canadian Health Information Management Association (CHIMA). Your dedication to continuous learning is truly commendable and a wonderful demonstration of our organizational values in action.”

Submitted by: Melissa Peck, Senior Manager, Screening, Patient Registration and Admitting at Mount Sinai Hospital

“It was a delightfully uplifting scene in the office pantry, as many staff members had posted pictures of their beloved pets on the bulletin board in celebration of National Pet Day. Bright smiles spread across their faces when they spotted the adorable furry companions – dogs, cats, and even tortoise!”

Submitted by: Usman Khan, Interim Clinical Practice Leader – Physiotherapy at Mount Sinai Hospital