Support for Visitors

Last Updated: 2024-04-29

Visiting Patients at Mount Sinai and Hennick Bridgepoint

Important information for visitors and caregivers

Sinai Health is a mask-friendly environment in all areas of our buildings. The choice to wear a mask will be respected and supported. Medical grade procedure masks are available at points of entry and other common areas.

If you feel unwell, or have been diagnosed with COVID-19 in the last 10 days, do not visit a patient in the hospital.

Clean your hands often for at least 15 seconds.

Sinai Health is a mask-friendly environment in all areas of our buildings. The choice to wear a mask will be respected and supported. Medical grade procedure masks are available at points of entry and other common areas.

If you feel unwell, or have been diagnosed with COVID-19 in the last 10 days, do not visit a patient in the hospital.
Clean your hands often for at least 15 seconds.

It is strongly recommended that visitors and caregivers stay up-to- date on their COVID-19 vaccines, however Sinai Health will no longer be asking visitors to show proof of full COVID-19 vaccination at building entrances.

Visitors must strictly follow hospital protocols. If they do not, they may be asked to leave.

Frequently Asked Questions

I recently had COVID-19. Can I visit a patient?

If you have been diagnosed with COVID-19, you must wait 10 days after the date of specimen collection or symptom onset (whichever is earlier) before visiting a patient in the hospital as it is a high-risk setting.

Are visitors who have symptoms or who test positive for COVID-19 allowed to visit a patient?

Anyone with symptoms or who is COVID-19 positive should be self-isolating and not visit. Only in exceptional circumstances will case by case allowances be made in partnership with the clinical team and the Sinai Health Infection Prevention and Control team.

If you have been diagnosed with COVID-19, you must wait 10 days after the date of specimen collection or symptom onset (whichever is earlier) before visiting a patient in the hospital as it is a high-risk setting.

Can I bring my own mask?

Medical grade procedure masks are available at points of entry and other common areas. Sinai Health is a mask-friendly environment in all areas of our buildings. The choice to wear a mask will be respected and supported.

How do I stay connected to a patient while they are in the hospital?