Working Remotely
Remote Citrix access (token access)
Sinai Health provides remote working capabilities. These are provided through Sinai Health's Citrix environment. For download and installation instructions, please refer to the user guide (PDF).
Remote Citrix Access with Token
Remote Citrix access (NEW!)
As of October 1, 2024, all residents, fellows, employees, and HBH and MSH physicians will use the hospital’s multi-factor authentication system to access the Citrix environment.
Note: Existing remote access users should continue to use their current process to access the Citrix environment. Additional communication and instructions will be provided to users in advance of their transition to the new Citrix environment.
Mount Sinai Hospital Help Desk
Phone: 416-586-4800 ext. 4357
Email: [email protected]
Hennick Bridgepoint Hospital Help Desk
Phone: 416-461-8252 ext. 5000
Email: [email protected]
Best practices for privacy and information security (PDF)
Best practices for working remotely (PDF)
Tips on Ergonomics from the Canadian Centre for Occupational Health and Safety
Courses and publications from the Canadian Centre for Occupational Health and Safety