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MyChart

Learn more about using MyChart to access your health information.

MyChart™ is a secure electronic service we use to provide patients and their designated care partners with access to medical records and personal health information.

You can access MyChart™ through a web browser, or through the MyChart app, to view test results, discharge summaries and other health information. You can see reports from other partnering sites that also use MyChart. 

You can add other personalized health information such as medications and contact information for your own use. You can also give designated caregivers and members of your health-care team access to your account.

Log in or sign up for MyChart

Already registered?
Log in to MyChart

Contact MyChart for support

For questions about sign in, PIN codes or other technical issues with MyChart, please call Support at 1-833-221-2202, [email protected] or [email protected]

How to register for MyChart 

To register for MyChart at Mount Sinai Hospital or Hennick Bridgepoint Hospital, you will need a unique four-digit PIN. This PIN is used for one-time registration and must be validated before you can create a username and password. Provide your email address and OHIP card number at the locations below, and your MyChart PIN will be emailed to you within 24 to 36 hours. 

MyChart registration details by location 

Mount Sinai Hospital

  1. At your next outpatient appointment, ask at Reception.
  2. During the hospital registration process:
    •  If you are admitted as an inpatient or for day surgery, ask at the Admitting Department.
    •  If you are a patient in the Emergency Department, ask at the registration desk. 
    •  If you are coming in to give birth, ask at the Labour and Delivery registration desk.
  3. Through the Health Records Department from Monday to Friday between 8.30 a.m. and 4.30 p.m. in two ways:
    •  In person in Room 182 (1st floor, 600 University Avenue). 
    •  Over the phone at 416-586-4800 ext. 2649. We will ask you a series of questions to validate your identity.

Hennick Bridgepoint Hospital

  1. During your hospital stay:
    •  Ask at the Unit Nursing Station. 
  2. Through the Health Records Department from Monday to Friday between 8.30 a.m. and 4.30 p.m. in two ways:
    •  In-person on the third floor of the Administration Building.
    •  Over the phone at 416-461-8252 ext. 2040 or ext. 2299. We will ask you a series of questions to validate your identity.

Download the MyChart app

MyChart Brochure - Hennick Bridgepoint Hospital

Learn more about MyChart in several languages.

To learn more about activating your PIN, please refer to the Hennick Bridgepoint PIN Activation Instructions

MyChart Brochure - Mount Sinai Hospital

Learn more about MyChart in several languages.

To learn more about activating your PIN, please refer to the Mount Sinai Hospital PIN Activation Instructions

MyChart Frequently Asked Questions

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MyChart is an online website where patients can access their own personal health information based on clinical information that is available from partnering sites and personal information that is entered by the users.

Some of the other hospitals using the MyChart system in the Greater Toronto Area include Sunnybrook Hospital, Baycrest Centre and Michael Garron Hospital.

For example, if you are a MyChart user who sees a cardiologist at Sunnybrook Hospital and has their regular mammography appointment at Mount Sinai Hospital, records related to both of these visits would be available to you.

Other hospitals in Ontario may have their own patient health information tool.
 

How to register for MyChart 

To register for MyChart at Mount Sinai Hospital or Hennick Bridgepoint Hospital, you will need a unique four-digit PIN. This PIN is used for one-time registration and must be validated before you can create a username and password. Provide your email address and OHIP card number at the locations below, and your MyChart PIN will be emailed to you within 24-36 hours. 

MyChart registration details by location 

Mount Sinai Hospital

  1. At your next outpatient appointment, ask at Reception.
  2. During the hospital registration process:
    •  If you are admitted as an inpatient or for day surgery, ask at the Admitting Department.
    •  If you are a patient in the Emergency Department, ask at the registration desk. 
    •  If you are coming in to give birth, ask at the Labour and Delivery registration desk.
  3. Through the Health Records Department from Monday to Friday between 8.30 a.m. and 4.30 p.m. in two ways:
    •  In person in Room 182 (1st floor, 600 University Avenue). 
    •  Over the phone at 416-586-4800 ext. 2649. We will ask you a series of questions to validate your identity.

Hennick Bridgepoint Hospital

  1. During your hospital stay:
    •  Ask at the Unit Nursing Station. 
  2. Through the Health Records Department from Monday to Friday between 8.30 a.m. and 4.30 p.m. in two ways:
    •  In-person on the third floor of the Administration Building.
    •  Over the phone at 416-461-8252 ext. 2040 or ext. 2299. We will ask you a series of questions to validate your identity.
  1. After you have signed-up for MyChart and given your email to registration, please look out for the PIN number in your inbox within 24 to 36 hours. If you cannot locate the email in your inbox, please check your spam/junk mail as well.
     
  2. Once you have received an email with the four-digit PIN number, visit www.mychart.ca. Then, select REGISTER on the home screen.
     
  3. Search and select your hospital: Mount Sinai Hospital or Hennick Bridgepoint Hospital.
     
  4. Input your first name and last name as written on your health card, followed by date of birth, gender, health card number, and PIN number.

    •  For detailed instructions on activating your Mount Sinai Hospital MyChart account, refer to the Mount Sinai Hospital PIN Activation Instructions.

    •  For detailed instructions on activating your Hennick Bridgepoint Hospital MyChart account, refer to the Hennick Bridgepoint Hospital PIN Activation Instructions.
     
  5. Once you complete your registration, you can sign into MyChart anytime.
     

The PIN provided will be active for 10 days. If the PIN expires or to update your email, please contact MyChart Support at 1-833-221-2202, [email protected] or [email protected]

We recommend that you use Google Chrome or Firefox browsers instead of Internet Explorer to view MyChart.

The data in MyChart is provided directly from the hospital’s Electronic Medical Record system and through self-entered information.

If you are a Mount Sinai Hospital patient you can see:

  • Lab results 
  • Diagnostic imaging reports
  • Discharge summaries
  • ECG/ECHO reports
  • Pathology reports
  • Endoscopy reports 
  • Operating room reports
  • Personal address book, compiled by the patients' physicians, caregivers, labs, clinics, etc.
  • Personal diary and personal tools

If you are a Hennick Bridgepoint Hospital patient you can see:
 

  • Discharge summaries
  • Personal address book, compiled by the patients – physicians, caregivers, labs, clinics, etc.
  • Personal diary and personal tools


Within MyChart, you can also access your provincial lab records by selecting the Ontario Laboratories Information System tab and view your test results from hospitals, community labs and public health labs from over 150 organizations across the province.

NOTE: If the health record information you are looking for is not on MyChart, please contact Health Records.

MyChart users can electronically delegate access to caregivers, hospital clinicians, primary care physicians, home and community care, pharmacists, etc.

For detailed instructions on merging your Mount Sinai Hospital MyChart account with other partnering sites, refer to the Mount Sinai Hospital PIN Activation Instructions.

For detailed instructions on merging your Hennick Bridgepoint Hospital MyChart account with other partnering sites, refer to the Hennick Bridgepoint Hospital PIN Activation Instructions.

MyChart is secured through the same encryption technologies used by the major banks for online banking.