Volunteer at Sinai Health

To volunteer at Sinai Health, you must:

• Be at least 18 years old, unless you are participating in our High School Co-op Program or accepting a Volunteer Resources role after participating in the Co-op Program
• Have lived in Canada for at least one year
• Be fluent in English, with strong written and spoken communication skills
• Complete a health screening, including tests for tuberculosis and immunity to measles, mumps, rubella, varicella and hepatitis B — you are responsible for any associated costs
• Purchase a volunteer uniform and photo ID badge
• Commit to a three- to four-hour shift once a week for a minimum of 12 months

Please consider your schedule carefully before applying. Consistent attendance is essential. If your studies or other commitments may affect your availability, you are welcome to apply when your schedule is more certain.

Volunteering at Sinai Health is a meaningful, ongoing commitment, not a one-time or short-term placement.

• Shifts are available Monday to Friday, with limited morning and afternoon shifts on weekends
• Parking is free for all volunteers
• Volunteers are responsible for their own transportation to and from shifts; we do not provide TTC fare
• Uniforms are required and purchased by the volunteer

Please review the open positions at each hospital location. Each role requires different skills and abilities.

When you have found a role that interests you, email the relevant address below with an updated résumé, your availability and a brief note about yourself:

• Mount Sinai Hospital opportunities:
  [email protected]
• Hennick Bridgepoint Hospital opportunities:
  [email protected]

We require a commitment of at least one year.

Please note that due to high application volume, only selected applicants will be contacted.

Volunteer Resources works to place as many applicants as possible, but placement is not guaranteed. With high application volume, we are not always able to accommodate every applicant. Past volunteer experience, skills and availability are considered when making selections.

We thank everyone who applies, but only applicants selected for further consideration will be contacted. If you have not heard from us within six months, you are welcome to reapply.

Does Sinai Health provide TTC fare?
Transportation to and from shifts is the volunteer’s responsibility. We do not provide funding for transportation.

Do volunteers get free parking?
Yes, parking is free for all volunteers.

Do volunteers need to wear a uniform?
All volunteers must wear a uniform and photo ID badge while on duty. You are responsible for the associated costs.

What shifts are available?
Shifts run Monday to Friday, with morning, afternoon and evening options. Limited morning and afternoon shifts are available on weekends.

Can high school students complete their 40 hours of community service with Sinai Health?
We do not provide community service hours for high school graduation requirements. All volunteers must commit to a weekly shift for a minimum of 12 months.

Are research or shadowing opportunities available?
No. We do not offer research or shadowing placements.

What if I am an internationally educated professional or trained in another health-care field?
We do not offer volunteer roles that allow you to practice or gain experience within a licensed or regulated profession. Volunteers do not perform tasks carried out by physicians, nurses, physiotherapists, lab technicians or other regulated health professionals.

Does volunteering lead to employment at Sinai Health?
Volunteering does not lead to a paid position. For all career opportunities, please visit our Careers section.

MAUVE is the flagship program of Volunteer Resources at Sinai Health, operating across Mount Sinai Hospital and Hennick Bridgepoint Hospital. Specially trained volunteers work alongside the care team to provide one-to-one, patient-centred support that helps meet the personal and social needs of hospitalized older patients that are not always met in a fast-paced hospital environment.

Volunteers provide friendly visits, mealtime support, delirium prevention techniques, specialty activities and more, with the goal of improving quality of life, reducing the risk of functional decline and helping to shorten hospital stays for at-risk older patients.

Award-winning program

MAUVE received the Ada Berney Award for Enhancing Patient, Family and Caregiver Experience in 2022 and 2024.

Evidence-based results

"Maximizing Aging Using Volunteer Engagement (MAUVE): one health system's journey to spread a volunteer-based intervention for acutely ill older adults — a prospective observational study"

A study of Sinai Health's MAUVE program found that 94 volunteers delivered more than 31,000 interventions to older patients across emergency, acute and transitional care settings in a single year — improving patient well-being and increasing front-line staff satisfaction.

"Using volunteers to improve the experience of older patients in the emergency department"

The MAUVE and ED program pairs trained volunteers with older adults in the Emergency Department, providing social visits, orientation support and hydration assistance. In its first six months, volunteers completed nearly 900 encounters with more than 700 unique patients.

Volunteer training

New MAUVE volunteers complete a four-step training process:

1. Onboarding and clearance (six to eight weeks or more), including specialized MAUVE learning modules
2. General volunteer orientation (two hours)
3. MAUVE in-person training (3.5 hours)
4. MAUVE in-person shadow shift (three hours)

MAP volunteers support patients at mealtimes on the units at Hennick Bridgepoint. They provide one-to-one bedside feeding assistance, help with meal tray setup and offer verbal encouragement, while building direct patient support skills.