Every day our people at Sinai Health are doing extraordinary things. Captured Caring is a series featuring submissions from our people to provide you with inspiration and encouragement as we care for patients and each other. Have your own story or photo to share? Submit it here.

Three separate images of a library at Bridgepoint Active Healthcare, one has two library employees in front of a shelf holding up books, looking at the camera. One has another library employee with a book cart and book shelves in the background, looking at the camera. the third photo is a close up of books and a brown paper bag with handles that is used to deliver books to patients in the hospitalThe Bridgepoint Patient and Family Library is celebrating the first year of its Books to Bedside program. This unique service allows patients to access the library’s resources while following all pandemic safety protocols. To date, over 250 patients have used the service, which delivers personalized selections of books to patient rooms. Patients, families and care partners may visit, call, email, or browse the library’s new online catalog to see what’s available. In addition to curating books from a variety of authors and genres, the library team also provides reliable up-to-date health information in a variety of formats. The Books to Bedside program is delivered in collaboration with Therapeutic Recreation. 
Submitted by: Andrea Slonosky, Information Specialist, Bridgepoint Patient & Family Library, Bridgepoint Active Healthcare

Two hospital employees on the Environmental Services team standing in front of a room in the Emergency Department. Both are wearing blue scrubs and procedure masks and they are facing the camera During the second week of September we celebrate Support Services Week recognizing the outstanding service provided by our linen management, patient transport and environmental cleaning teams. Their knowledge and skill not only keep medical facilities running smoothly, but they help support positive patient outcomes.

The environmental cleaning team is the frontline defense against infections and ensure our facility is clean and ready for use. The linen team helps ensure we have all of our linens ready to support our operations and our patient transport team moves patients not only within the hospital but also to neighbouring hospitals.

Our teams provide service with a heart, helping patients find their way around, and attending to emergency codes when they occur.

Thank you to each and every one of you for your essential work.
Submitted by: Garry Bassi, Director, Medical Device Reprocessing and Support Services, Mount Sinai Hospital

Four hospital employees in a shipping and receiving and storage area of a hospital. They are all facing the camera. They have mail carts and dollies next to them and cardboard boxes on shelves are visible in the background. This week as Sinai Health celebrates Support Services Week, I would like to take this opportunity to acknowledge and thank all Support Services employees at Bridgepoint. These team members keep our equipment and environment clean and safe, ensure our patients are served five-star quality meals, our units are stocked with critical supplies and our mail and packages are delivered. Please never underestimate how important the work you do is, and always will be, to ensuring high quality, safe and compassionate care.
Submitted by: Karen Foster, Director, Support Services, Bridgepoint Active Healthcare