Visiting for FIFA World Cup 2026™? Know your health-care options

Whether you are travelling locally or internationally to support your favourite team, it helps to know how to access health care if you need it. From emergency services to virtual care and walk-in clinics, visitors have options if medical care is needed during their stay.

If you experience a medical emergency, call 911 immediately. First responders will assess your condition, provide urgent care and transport you to the hospital best equipped to meet your needs. Depending on the situation, this may or may not be Mount Sinai Hospital.

Ontario residents should present their Ontario Health Insurance Plan (OHIP) card when receiving care. Visitors should be aware that all hospitals in Ontario must bill patients a co-payment for ambulance transportation; this fee is set by the Ontario Ministry of Health.

Accessing care at Mount Sinai Hospital

You may choose to seek care at the closest Emergency Department. If Mount Sinai Hospital is closest to you, you can visit our Emergency Department directly. The entrance is on the south side of the main hospital building at 600 University Avenue. Please drop off and pick up patients on Murray Street, behind the hospital. Please see the Emergency Department entrance map (PDF) for more details.

Please note: Hennick Bridgepoint Hospital does not have an emergency department or an urgent care clinic.

Other ways to receive care

• Toronto’s Virtual Emergency Department: This service brings together emergency nurse practitioners and physicians from Sunnybrook Health Sciences Centre and University Health Network to provide unified virtual urgent care. Visit the Virtual ED webpage for details on eligible conditions and how to access the service. An OHIP card is required to use this service.
• Health811: Ontario Health811 connects you with a registered nurse at any time for confidential health advice. An OHIP card is required.
• Urgent care and walk-in clinics: Several urgent care centres and walk-in clinics operate across Toronto. The type of care offered and eligibility criteria vary by clinic.
•  Local pharmacies: In Ontario, pharmacists can prescribe medication for some common ailments. OHIP cardholders receive these services at no extra cost. Services may vary by location, and you may need to book an appointment in advance.
• Private virtual care options: Several private platforms offer virtual care services. Some accept OHIP for Ontario residents; others operate on a pay-to-access model, or both. Sinai Health does not endorse any of these platforms and is not responsible for the services they provide.

The weeks ahead promise energy and excitement as the matches and events take place across Toronto. Sinai Health is ready to provide safe, high-quality, compassionate care for anyone who needs it throughout the tournament and long after the final whistle.