Captured Caring: Inspiring Moments for April 2026

three photos of people who work and volunteer at Sinai Health

Every day our people at Sinai Health are doing extraordinary things. Captured Caring is a series featuring submissions from our people to provide you with inspiration and encouragement as we care for patients and each other.

Recognizing our volunteers for National Volunteer Week 

Three images together. On the left is a woman standing in front of a tall book shelf in a library, she is holding up a book and smiling. In the centre is a woman sitting leaning on a table in the library with artwork behind her. The third image is a woman standing with a book cart in the library. They are smiling and looking at the camera and wearing turquoise volunteer vests

The Patient and Family Library’s volunteers are tireless ambassadors of cheer and compassion, who can also suggest a good book to help you relax! Over the last year our nine volunteers have helped more than 1000 patients and families at Hennick Bridgepoint by: 

  • Bringing the book truck to every unit.
  • Helping patients and caregivers with their printing and computer needs.
  • Providing directions and basic hospital information to visitors.
  • Keeping the library open on the weekend. 

We couldn’t do all we do without them!

Submitted by: Andrea Slonosky, Information Specialist/Librarian, Library Services, Hennick Bridgepoint Hospital 

Anne Francis and Murray Leiter are two longstanding volunteers who have supported patients diligently for years. Their role is integral for ensuring patients are able to continue their spiritual practices and religious rites in hospital. They help patients cope with the physical and emotional stress of a stay in the hospital. They work closely with our spiritual care team to ensure patients are supported in their whole personhood. Happy National Volunteer Week!

Submitted by: Hannah Smele, Spiritual Care Provider, Sinai Health

On the inpatient psychiatry unit at Mount Sinai Hospital, volunteers lead activities such as painting, doing puzzles, and playing games with our patients. These volunteers bring a sense of joy to an otherwise difficult time in patients' lives and help them feel cared for and supported as they work toward mental health and well-being. We are so grateful for their presence and their gifts of time, attention, and compassion!

Submitted by: Michael Latz, Spiritual Care Practitioner, Mount Sinai Hospital 

four different group photos together. Each photo shows a team from a unit at Hennick Bridgepoint or Mount Sinai Hospitals with a large gift basket.

Thank you to all care providers across Sinai Health who took the time to complete this year’s Compassionate Care Survey. We are pleased to share that more than 950 surveys were completed. The feedback gathered through this survey is invaluable and will directly inform ongoing quality improvement efforts. It helps us better understand areas of strength and identify opportunities to enhance the care experience across our organization.

As part of this year’s survey, units across both campuses participated in a friendly competition to achieve the highest completion rates. We would like to recognize and thank the teams on Hennick Bridgepoint Hospital's 2 South Orthopaedic Rehabilitative Care Unit and 10 North Palliative Care Unit, and Mount Sinai Hospital's 9 South Psychiatry unit and Intensive Care Unit teams for achieving the highest survey completion rates. 

These teams demonstrated exceptional engagement and commitment to this initiative. Congratulations!

Submitted by: Marjan Bazleh, Manager, Patient Experience and Engagement, Quality and Patient Experience, Sinai Health 

three women standing side-by-side. they are looking at the camera, smiling. There is a beige wall in the background

On Administrative Professionals Day, we want to sincerely thank each administrative professional for your dedication, professionalism, and care you bring to the Patient Registration and Admitting team at Sinai Health. Your work is the first point of contact for patients and families, and the way you handle every interaction truly shapes their overall experience. Your teamwork, patience, commitment to patient care and service do not go unnoticed. We appreciate the effort you put in every day to support patients, our colleagues, and the hospital. We are proud to work with such a dependable and compassionate team! Thank you for everything you do.

Submitted by: Malav Patel and Suhail Rafiq, Supervisors, Patient Registration and Admitting, and Melissa Peck, Senior Manager, Patient Registration and Admitting, Mount Sinai Hospital

A collage of candid photos of people participating in nursing education day in a large auditorium.

Nursing Education Days at Hennick Bridgepoint Hospital took place from January 14 to March 30. The event offered a single-session training program aimed at improving clinical skills and teamwork. A total of 504 nurses and 16 nursing students took part. 

Participants engaged in hands-on, scenario-based learning that focused on Code Blue response, lift-and-transfer assistive devices, delirium, pressure injury, and ostomy care. They worked through realistic patient scenarios, including falls prevention, suspected stroke, sepsis, and new admissions. This approach helped participants improve their critical thinking, interprofessional communication, and patient safety practices, reinforcing their shared commitment to providing high-quality, compassionate care.

Submitted by: Dhondup Nangsetsang, Clinical Extern Coordinator, Hennick Bridgepoint Hospital 

Two photos, one has a large group of employees in scrubs wearing pink scrub caps. they are looking at the camera, smiling. Some are wearing medical masks. Another photo below that one has a smaller group of employees, standing in a corridor. Some are wearing scrubs with the pink scrub hats.

On February 25, Perioperative Services recognized pink hat day, a time dedicated to promoting kindness, inclusion, and respect within our community. Originating in Canada, Pink Shirt Day began as a student-led movement to stand up against bullying and has since grown into an international symbol of kindness and solidarity. On this day, we encouraged everyone to wear pink. This day is designed to raise awareness about the impact of bullying, encourage empathy, acceptance, and inclusion, empower individuals to speak up and seek help, and promote a culture of respect and kindness.

Submitted by: Kristen Davison, Clinical Nurse Specialist, Operating Room, Mount Sinai Hospital

 

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